Legal

Thanks for dropping by! Legally we're required to let you know a few things. So please have a look. This notice applies to Halal Nails shipped by Hijabi Bridal. For all other product categories, Amazon terms and conditions apply.

1. Shipping Policy

Direct Factory Sourcing & Quality Assurance

For Halal Nails, we partner directly with specialized manufacturers to design and produce our product collections. Every order undergoes a manual quality check before it is packaged. By dispatching items directly from our international production facilities to you, we maintain strict quality standards.

Processing & Shipping Timelines

Processing & Quality Check: 1 to 3 business days.

Standard Shipping Window: 7 to 12 business days after dispatch.

Currently we ship to US, UK, Canada, Australia, France, Germany, the Netherlands, Belgium, Japan, South Korea, Singapore and Malaysia. Unfortunately, we can't ship to remote areas like Alaska, Scottish Highlands, NWT, Outback, Corsica, Baltic Islands, Wadden Islands, Okinawa Outer Islands, Jeju Island, Sentosa, East Malaysia and the like. Please check your postal code on the checkout page if you're unsure whether we ship to your area.

Tracking: Once your order ships, you will receive an email with a tracking number. Carrier updates may take 2 to 4 business days to display online.

100% Pre-paid Customs & Import Fees (DDP)

We're proud to ship all orders DDP (Delivered Duty Paid). All import taxes, VAT, GST, and customs duties are fully prepaid by us. You will never be charged extra fees upon delivery!

US Delivery Guarantee

If your order experiences an unexpected shipping delay exceeding 30 days, we will contact you immediately to offer an updated delivery date or an instant 100% refund.

2. Return & Refund Policy

No Physical Returns

Due to health, hygiene, and international shipping logistics, we do not accept physical returns or exchanges. Please review product details, sizing, and colors carefully before ordering.

When You Can Get a Full Refund

Even though we do not take physical returns, we will issue a 100% refund or free replacement in the following situations:

Damaged or Defective Items: If your item arrives damaged or faulty, email bridalhijabi@gmail.com within 7 days of delivery with your order number and clear photos of the issue.

Wrong Item Received: If you receive the wrong product, send us a photo within 7 days of delivery for a full refund or replacement.

Customs Delays & Lost Packages: If your package is not delivered within 25 business days from dispatch, it is considered lost, and you will receive a 100% refund.

Regional Consumer Rights Notice

Australia: Under Australian Consumer Law, if a product arrives with a major fault, you are entitled to a full refund or replacement. You do not need to send the faulty item back.

EU & UK: Under European and British consumer protection laws, beauty and hygiene items are legally exempt from return rights once unsealed. Because we do not accept returns, statutory refunds apply strictly to items that arrive damaged, defective, or incorrect.

3. Terms of Service

• Overview. This website is operated by hijabibridal.github.io. By browsing or buying from our site, you agree to these Terms of Service.
• Product Quality & Sourcing. We describe and photograph all items as accurately as possible. Products are produced directly through our international manufacturing partners and inspected prior to dispatch.
• Billing & Orders. You agree to provide accurate email, address, phone, and payment details. We reserve the right to decline or cancel any order. If we cancel an order, we will notify you immediately by email and refund your payment in full.
• Local Consumer Rights. Nothing in these Terms overrides or removes any non-excludable consumer protection rights guaranteed by the laws of your country of residence.
• Customer Support. For all questions regarding orders, shipping, or refunds, contact us directly at bridalhijabi@gmail.com A friendly human will be happy to answer all queries.